Custom Software Services
What is managed IT services?
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
Comprehensive IT services include
The most popular partners result in the best outcomes
Network
cloud services are network dependent, which is why NanoSoft network management and monitoring services have become critical to IT
Service desk
Ceres IT Solutions 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
Ceres IT Solutions ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
Ceres IT Solutions supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
Ceres IT Solutions provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Our services provide a unique range of benefits
Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.
Trusted IT advisor
Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.
Economy of scale
As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.
Increased efficiency
You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Small initial investment
Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.